The IT industry is witnessing the emergence of new technology trends and digitization regularly. Therefore, managing resources in such a dynamically changing environment can be challenging. As a result, the IT sector is plagued by various resource-centric bottlenecks such as skills gaps, sub-optimal utilization, low productivity, burnout, etc.
If not appropriately handled, these challenges can delay or halt projects, resulting in client dissatisfaction and loss of business. Therefore, firms need to take proactive actions to remain competitive in the long run.