An audit and accounting firm requires a team with domain-specific skills and niche expertise to fulfill client requirements. However, building an optimized workforce is not an easy task. Moreover, these firms experience seasonal fluctuations, which means more demand during a specific period of the year.
All these factors lead to capacity planning challenges, such as a lack of visibility into future project demands, consultant shortages, sub-optimal utilization, employee burnout, and unplanned attrition. Nevertheless, there are effective ways to eliminate these roadblocks and maximize profitability.