Resources are a significant investment of any business and hence must be managed efficiently and effectively. So, the resource manager plays a crucial role in maintaining the productive utilization of enterprise resources by assigning them to appropriate projects. Moreover, they are also responsible for identifying and minimizing the demand vs. capacity gap and keeping track of resource spending for timely delivery of projects and within budget.
A resource manager’s performance is measured against key performance indicators such as billable utilization, bench aging, bench size, fill rate, etc.